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Frequently Asked Questions

Questions about your order

Can you write a message in the cookbook?

Of course, add it into the box for custom messages and I'll write it in.

When will my order reach me?

Orders are dispatched the same or next working day.

For England, Wales & Scotland (excl. Highlands and Islands):

Your parcel will be sent FedEx, and you'll receive text messages with updates. FedEx is incredibly reliable and will show you the parcel's journey at every step of the way.

For Scottish Highlands, Islands & Northern Ireland, your parcel will send out via Yodel Direct, or InPost, or Royal Mail depending on your order and location.

For International orders, the target is up to 15 day working days, but usually, this is a lot sooner. This will usually be via FedEx or UPS depending on the shipping speed you select, but may change to your local country's postal system. International orders may be subject to an import charge at your border, which you'll have to pay.

Can I return an order?

Customised orders can't be returned as they're not able to be resold.